Technical Support Executive
We are not looking for average technicians. We are looking for responsible, disciplined individuals who take pride in delivering quality work and solving problems on-site.
Join us in delivering smart lock, smart home, and hotel system solutions across Malaysia. You will play a key role in ensuring our systems are installed, tested, and running smoothly for our customers.
Key Responsibilities
- System Installation & Setup
Install and configure software and hardware for hotel door locks, digital locks, smart home devices, safe boxes, and smart hotel systems. - Testing & Commissioning
Perform thorough testing and commissioning to ensure all systems function properly, securely, and according to project requirements. - Troubleshooting & Repair
Attend project sites to diagnose and resolve technical issues efficiently. Ensure minimal downtime and optimal system performance. - On-Site Support & Service
Provide professional on-site support to customers. Ensure issues are resolved promptly and customer expectations are met. - Task Planning & Execution
Manage daily tasks independently, ensuring work is completed on time and according to standards. - Coordination & Communication
Work closely with internal teams and customers to ensure smooth project execution and clear communication. - Quality & Professional Standards
Maintain high standards of workmanship, safety, and professionalism at all times.
Requirements
- Certificate, Diploma, or Degree in Electrical, Mechanical, or related field
- 2–5 years of relevant working experience (installation/maintenance/repair)
- Experience in electronic systems, locks, or smart systems is an advantage
- Able to communicate in English and Bahasa Malaysia
- Willing to travel to project sites when required
What You Get
- Attractive Basic Salary
- Project Allowance
- Travel Allowance & Claims
- Hands-on Technical Training & Skill Development
Growth and Development
- Clear career progression (Technician → Senior → Supervisor → Manager)
- Opportunity to specialize in smart systems and hotel solutions
- Continuous training and certification support
- Recognition for performance and contribution
Who Should Apply
- You are responsible and take ownership of your work
- You are hands-on and enjoy solving technical problems
- You can work independently with minimal supervision
- You are disciplined and able to complete tasks on time
- You are willing to learn and improve your technical skills
- You take pride in delivering quality work
Who Should Not Apply
- You avoid responsibility or blame others for mistakes
- You are not comfortable with fieldwork or site visits
- You lack discipline in completing tasks or following instructions
- You are not willing to learn new systems or technologies
- You are looking for an easy or low-effort job
Join Us
We don’t just install systems. We deliver reliable solutions.
If you are disciplined, responsible, and committed to quality work, we want you on our team.
Contact Us:
CS Goh
